Support
Contact us
Questions, bug reports or suggestions? Email us and we’ll get back to you, in sha’ Allah. We read messages in Arabic and English.
To help us help you faster, please include your device model, iOS version and the app version (shown under Settings › Version), plus a screenshot if you can.
Frequently asked questions
I’m not getting reminders.
On your iPhone, open Settings › Notifications › Zakerny Bellah and make sure Allow Notifications is on. Then open the app and check the Reminders tab. Your phone only holds a limited number of scheduled reminders, so opening the app now and then lets it schedule the next ones. Focus modes and Low Power Mode can also hide notifications.
Morning and evening reminders aren’t showing up, or the times look wrong.
Morning and evening azkar follow Fajr and Asr for your city. Open Reminders and check your Prayer-time location: pick your city or tap Use my location. If you follow the Hanafi school, turn on the Ḥanafī Asr method there too.
How do zikr nudges work?
In Reminders, choose set times, every few hours, or a few random moments inside a window you pick, and choose the days. Each nudge opens a short zikr when you tap it.
How do I switch between Arabic and English?
Open Settings › Language. The app switches right away, and your reminders switch language too.
How do I turn on dark mode?
Open Settings › Appearance and choose Light, Dark or System.
The Hijri date is a day off.
Moon sighting differs by country. Adjust it in Settings › Hijri date adjustment.
I found a mistake in a zikr or its translation.
Jazakum Allahu khayran for telling us. Email support@zakernybellah.com with the zikr’s name (or a screenshot) and what should be corrected.
How do I delete my data?
Your settings, favourites and city are stored only on your phone, so deleting the app removes them. For anything else, see our Privacy Policy.
Is there an Android version?
Coming soon to Google Play, in sha’ Allah. For now, Zakerny Bellah is on iPhone.